Takeover Tuesday: The Guest Experience

Takeover Tuesday features a “day in the life” of biologists, and exhibits staff at Newport Aquarium. Be sure to follow us on Instagram, Twitter and Facebook.

Hello, my name is Greg Moore, I’m a Guest Experience Supervisor here at Newport Aquarium, and I’m taking over your Tuesday!

Greg with baby gator

Baby alligator, Willard, is one of the ambassador animals at Newport Aquarium. Guests have an opportunity to meet an ambassador animal, during a daily Animal Outreach in the Stingray Hideaway lobby.

As a Guest Experience Supervisor, my focus is making sure guests have the most memorable experience, and create memories worth repeating! At the Tide Pool, guests can touch amazing creatures including sea stars, horseshoe crabs and anemones.

At Newport Aquarium, guests can Sea, Touch, and Explore… Together!

Tidepool (2)

Throughout the day, our team is stationed throughout the aquarium, to welcome guests, answer questions, and teach you about the amazing animals you’ll meet.

Shark Ray Bay Theater (2)

Denver the loggerhead sea turtle joined our morning meeting. He welcomes guests to Shark Ray Bay Theater, and often likes to hang out in that window.

I love leading the team.  It can be a stressful job, but so rewarding.  All the jobs my team does, I also will do at any given day.  In the morning, we’ll have a team clean all the acrylic throughout the aquarium, to get rid of any smudges or salt residue.  Cleaning the penguin window is the best, because they’re so active in the morning and sometimes follow the pole.

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Some of the King penguins go for a morning swim in Penguin Palooza.

Interacting with guests, especially kids, is one of my favorite things.  To see a child’s excitement as they get to walk four feet above the shark tank, touch a shark for the first time, or even learn something new about these beautiful animals and what we can do to keep them around for future generations, is the highlight of my day!

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A diver poses while in the Amazon tank.

When I was a kid, my all-time beloved animals were the penguins. So naturally, my favorite part of working at Newport Aquarium is working with the African Penguins.

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When guests visit Newport Aquarium, they can purchase a Penguin Encounter and get up close and personal with these adorable birds. 

When a guest is surprised by how they feel, about their crazy characteristics, how their population is declining, makes me proud to be a part of that. African penguins are an endangered species. The Association of Zoos and Aquariums launched the Invest in The Nest campaign to help save these endangered penguins in the wild.

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So, when you come to the aquarium, I may be helping you touch a shark, teaching you about our sea turtle, or showing you some penguins. Hope to see you soon!

Plan your visit to Newport Aquarium: Things To Do, Visitor Tips, Additional Experiences, Penguin Encounters, Aquarium Activities, Shows and Feeds.

#Takeover Tuesday

Newport Aquarium offers free kid’s admission during Summer Family Hours

NEWPORT, Ky. — Newport Aquarium is kicking off Memorial Day weekend with free kid’s admission during Summer Family Hours. Sundays through Fridays, one kid (age 2-12) gets in free after 4 p.m. with the purchase of one full-priced adult ticket. This offer is available between May 28 and September 1 online only: https://www.newportaquarium.com/Visitor-Tips/Aquarium-Events/Summer-Family-Hours. 

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Extended Summer Hours
Just in time for summer, Newport Aquarium is also extending its summer hours and will be open from 9 a.m. to 7 p.m. daily between May 27 and September 2.

With extra time and free kid’s admission, guests have the opportunity to visit Newport Aquarium’s newest attraction, Stingray Hideaway, as well as cross the recently celebrated Shark Bridge.

Two Summers of Fun with an Annual Pass

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For a limited time only, guests will get two extra months free when they purchase an Annual Pass.  That’s 14 months of fun and discovery for the price of 12 months, plus exclusive passholder events, bring a friend free days, and additional savings throughout the year.

Stingray Hideaway

Newport Aquarium’s newest attraction is open and ready to make a splash this summer. Stingray Hideaway: Enter their World includes a 17,000-gallon stingray touchpool and a 30-foot tunnel for guests of all ages to enjoy an interactive experience unlike any other in North America.

Stingray Window

These animals are majestic and they do need to be protected in the wild.

Stingray Hideaway offers a tropical getaway experience for everyone:

  • Guests of all sizes can interact with stingrays at the tank’s different height levels.
  • A smaller touch tank of epaulette sharks provides a touch experience for even the smallest guests.
  • The 30-foot tunnel lets guests experience the stingrays from below, and the pop-up area allows them to enter their world with a 360-degree view.

For more information, visit NewportAquarium.com or call 800-406-FISH (3474).

Newport Aquarium, named one of the top 10 U.S. aquariums in in 2017 by USA Today’s 10Best.com, one of the top U.S. aquariums in 2016 by Leisure Group Travel, and has showcased thousands of animals from around the world in a million gallons of water since 1999. Named a top U.S. aquarium by US City Traveler and Destinations Travel Magazine in 2014, and also by Travel Channel in 2013, Newport Aquarium is a Herschend Family Entertainment company and an accredited member of the Association of Zoos and Aquariums. Newport Aquarium is open to the public 365 days a year and is located across the Ohio River from downtown Cincinnati at Newport on the Levee.

Stay Hooked In: Facebook | Twitter | Instagram | Google+ | YouTube | WordPress
One Aquarium Way | Newport, KY 41071 | 859-261-7444
www.newportaquarium.com

Takeover Tuesday: A day in the life of a Newport Aquarium Herpetologist

Takeover Tuesday features a “day in the life” of biologists at Newport Aquarium. Be sure to follow us on Instagram, Twitter and Facebook.

My name is Erin and I am one of the biologists at Newport Aquarium! I am a Herpetologist, which means that I work with the Reptiles and Amphibians. The place you are most likely to find me is in our Frog Bog where I care for most of our amphibian collection! Come with me on this #TakeoverTuesday as I show you a day in my life!

Erin Muldoon

Herpetologist, Erin, takes care of the animals in Frog Bog.

One of my jobs is to raise the next generation. These are Halmahera gecko eggs. We had Halmahera geckos running free in Canyon Falls and found these eggs when we were getting ready to start construction on the new Stingray Hideaway.

Gecko eggs

These Halmahera gecko eggs are from geckos that were running free in Canyon Falls. If these eggs hatch, the geckos will be released to run free in Stingray Hideaway.

If they hatch, we’ll release them and their parents back into Stingray Hideaway. So, keep your eyes out for geckos on the walls when we open our new exhibit this summer!

Sometimes, animals arrive too small to go into their future home. When that happens, I take care of them and help them grow up big and strong. Here is a baby Giant Musk Turtle who has a little more growing to do before he can hang out in our Shore Gallery.

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Baby Giant Musk Turtle

Some of the smallest animals I care for live in the Frog Bog. These are Anthony’s Poison Arrow Frogs in multiple stages of their development, from tadpoles just getting their legs, to a brand new froglet, to two adults.

Anthony’s Poison Arrow Frogs are considered Near Threatened in the wild. Breeding efforts by Newport Aquarium and other Association of Zoos and Aquariums (AZA) institutions will hopefully keep this frog and other amphibian species off the Endangered Species List.

You may ask yourself, what does a newly hatched dart frog eat? One food we offer is called a spring tail – it’s a tiny insect.

We also give them small fruit flies and newly hatched pinhead crickets. Here at Newport Aquarium, we breed our own fruit flies and crickets so that we always have a good supply of food ready for our smallest amphibians.

Not all of the animals I take care of are tiny. I also help take care of the biggest reptiles at the aquarium, Mighty Mike our American alligator, and the rare white American alligators, Snowball and Snowflake.

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Mighty Mike, the 14-foot long American alligator

 

They may look like statues, but believe me, they are alive. Part of taking care of them includes everyone’s favorite to watch: Feeding!

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Snowball and Snowflake, rare white American alligators

During the winter, they eat every three weeks. But in the summer, they eat every week. If you are lucky, you might catch us out on the beach feeding Mike some chickens, fish, or even a rabbit or two!

Mighty Mike

Herpetologists, Erin and Ryan feed Mighty Mike.

I hope you enjoyed #TakeoverTuesday with me. Now, like this Tiger Leg Monkey Frog, it is time to rest!

Tiger Leg Monkey Frog

Tiger Leg Monkey Frog

 

Check out our other #TakeoverTuesday posts

Water Wonderland with Scuba Santa® returns to the Newport Aquarium

Newport Aquarium invites guests to celebrate the holidays under the sea

 NEWPORT, Ky. — Newport Aquarium invites the public to experience a holiday celebration under the sea Nov. 25 – Dec. 31 at Water Wonderland with Scuba Santa®.

Newport Aquarium is the only place where families can celebrate the holidays under the sea as Water Wonderland with Scuba Santa® blends the thrill of indoor bubble showers and the intimacy of uniquely holiday-themed galleries with the tradition of Scuba Santa®, who has delighted guests since 2003.Scuba Santa

“Every year Newport Aquarium transforms into a truly wondrous setting where families can discover the wonder of an undersea holiday celebration,” said Eric Rose, executive director of Newport Aquarium. “It’s the only underwater holiday tradition in Greater Cincinnati.”

The Water Wonderland journey will also take guests through a number of holiday-clad galleries, culminating in a truly wondrous experience where families connect and interact with the magic of an undersea holiday celebration:

  • Shark Ray Bay – Guests will be surrounded by lights, bubbles and holiday music as they join one of Scuba Santa’s elves in song and discover how some of Newport Aquarium’s most iconic animals celebrate holidays under the sea. Children will have the unique opportunity to meet Scuba Santa® one-on-one as he dives inside the 385,000-gallon Surrounded by Sharks tank and tell him their holiday wishes.
  • Seahorses: Unbridled Fun – Hundreds of twinkling sea-creature lights will hang from the ceiling of the Seahorses: Unbridled Fun exhibit as guests experience holiday music and magical bubbles while enjoying some of nature’s most amazing creatures, such as trumpet fish, pipefish and several different species of seahorses and sea dragons.
  • Gator Alley – Honky-tonk holiday lighting, music and decorations welcome guests at Gator Alley, the home of Mighty Mike – the biggest and baddest alligator in the country outside of Florida at 14 feet and 800 pounds – as well as Snowball and Snowflake, two of less than 100 white alligators in the world.
  • Kroger Penguin Palooza – Children can write their holiday wish on a magic bubble and mail it at Scuba Santa’s Post Office inside Kroger Penguin Palooza, where five species of cold-weather penguins – a total of nearly 50 birds spread their own brand of holiday cheer.

* Scuba Santa® will not be diving on Christmas Day – he’ll be resting after a busy night traveling to homes all around the world.

Buy 3, Get 1 Annual Pass Sale: In time for the holidays, guests who purchase three Newport Aquarium Annual Passes will receive a fourth Annual Pass free. The Annual Pass Holiday Special ends on Jan. 2. Existing Newport Aquarium Annual Passholders can renew their passes during this promotion to receive $3 off the renewal rate for even more savings.

For more information, visit NewportAquarium.com or call 800-406-FISH (3474)

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Newport Aquarium, named one of the top U.S. aquariums in 2016 by Leisure Group Travel, and voted the No. 1 aquarium in the country by USA Today’s 10Best.com in 2012, has showcased thousands of animals from around the world in a million gallons of water since 1999. Named a top U.S. aquarium by US City Traveler and Destinations Travel Magazine in 2014, and also by Travel Channel in 2013, Newport Aquarium is a Herschend Family Entertainment company and an accredited member of the Association of Zoos and Aquariums. Newport Aquarium is open to the public 365 days a year and is located across the Ohio River from downtown Cincinnati at Newport on the Levee.

Stay Hooked In: Facebook | Twitter | Instagram | Google+ | YouTube | WordPress
One Aquarium Way | Newport, KY 41071 | 859-261-7444
www.newportaquarium.com